Ava Brescia
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals.
Devoted to helping customers while cultivating a friendly and welcoming environment.
Versed in acting fast and responding to emergencies and conflict as it comes.
Overview
1
1
year of professional experience
Work History
Sales Associate
FYE
08.2022 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
Bachelor of Arts - English Literature
Ramapo College of New Jersey
Mahwah, NJ05.2027
High School Diploma -
Hasbrouck Heights High School
Hasbrouck Heights, NJ06.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Outgoing Personality
- Conflict Resolution
- Friendly and Helpful
- Reliable and Responsible
- Creative Thinking
- Excellent Written and Verbal Communication
Hobbies and Special Skills
-Enjoys music, art, and literature, as well as forging bonds in and out of the workplace.
-Proficient in writing, public speaking, and working directly as customer service and support.
-Devoted to making customers feel comfortable and relaxed, while also providing above-adequate service.
Timeline
Sales Associate
FYE
08.2022 - 04.2023
Bachelor of Arts - English Literature
Ramapo College of New Jersey
High School Diploma -
Hasbrouck Heights High School