Summary
Overview
Work History
Education
Skills
Timeline
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Ava Discenza

Kent,OH

Summary

Experienced in hostess roles, providing exceptional customer service and fostering welcoming environments. Demonstrates strong interpersonal skills with ability to build a reputation with guests, while effectively managing reservations and seating arrangements. Displays strong organizational abilities along with proficiency in handling high-pressure situations.

Overview

1
1
year of professional experience

Work History

Hostess

Olesias Taverne
Richfield, OH
05.2024 - Current
  • Performed light cleaning duties, such as wiping down tables and sweeping floors.
  • Accepted payments from guests for takeout orders.
  • Greeted guests upon arrival and escorted them to their tables.
  • Communicated clearly with kitchen staff regarding customer orders.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.

Banquet Server

Blue Heron Event Center
Medina , OH
09.2023 - 09.2024
  • Demonstrated knowledge of menu items, ingredients, and preparation methods.
  • Cleaned and sterilized dinnerware, equipment, and facilities to maintain hygienic environment.
  • Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
  • Served orders by picking up and delivering selections from kitchen.
  • Removed and replaced dirty dishes and utensils to maintain table settings.
  • Provided prompt, friendly service to all guests during banquets or catered events.

Kitchen Staff Member

Ignite Brewery
Brunswick, OH
01.2024 - 04.2024
  • Participated in kitchen staff meetings to discuss performance improvements and kitchen strategies.
  • Adhered fully to kitchen standards involving required portion sizes, individual recipe instructions, and safe food handling procedures.
  • Cleaned and sanitized frequently to maintain health code standards.
  • Trained new kitchen hands in basic tasks, safety protocols, and kitchen standards.
  • Assisted in the preparation of meal ingredients, including measuring, weighing, and mixing.
  • Provided customer service when necessary, addressing inquiries and ensuring satisfaction.

Education

General Business

Kent State University
Kent, OH
05-2028

High School Diploma -

Brunswick Highschool
Brunswick, OH
05-2024

Skills

  • Dining area maintenance
  • Seating coordination
  • Guest complaint resolution
  • Greeting guests
  • Hospitality and accommodation
  • Effective multitasking
  • Strong interpersonal skills
  • Detail-oriented

Timeline

Hostess

Olesias Taverne
05.2024 - Current

Kitchen Staff Member

Ignite Brewery
01.2024 - 04.2024

Banquet Server

Blue Heron Event Center
09.2023 - 09.2024

General Business

Kent State University

High School Diploma -

Brunswick Highschool

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Ava Discenza