Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Havanna Vinson

Oviedo,FL

Summary

Experienced in hostess roles, providing exceptional customer service and fostering welcoming environments. Demonstrates strong interpersonal skills with the ability to build a relationship with guests while effectively managing reservations and seating arrangements. Displays strong organizational abilities along with proficiency in handling high-pressure situations. Proven impact on enhancing guest satisfaction levels in previous roles.

Overview

3
3
years of professional experience

Work History

Hostess

That Bar and Table
Gainesville, FL
04.2023 - Current
  • At That Bar and Table, I was one of the multiple hosts on duty who greeted the guests in a friendly manner upon arrival, aiming to make a good first impression. I managed call-ahead seating, to-go orders, seating customers, telling servers, and bussing tables. I would also assist the servers during busier hours, run food, make drinks, bring water out, etc. This role required excellent communication, multitasking, and a customer-focused approach to deliver a memorable dining experience.
  • This is my hometown job, so whenever I go home for breaks and holidays I continue to work.

Hostess

LimeRock Road
Gainesville, FL
05.2022 - 01.2023
  • As a hostess at LimeRock Road, I was one of the multiple people who greeted the guests friendly upon arrival, aiming to make a good first impression and a memorable dining experience. I efficiently managed any call-ahead seating, focusing on guest preference and availability. I also took to-go orders through phone calls and tablets, communicating those wait times. Along with this, during busy service hours, I would estimate wait times and provide updates to those customers. I worked closely with servers and kitchen staff to help maintain a good work environment. My role also included maintaining the front-of-house area, clearing and organizing menus, while helping guests with any questions about menu items or policies.

Education

University of Central Florida
Orlando, FL
12-2028

High School Diploma -

F.W. Buchholz Highschool
Gainesville, FL
05-2024

Skills

  • Dining room management
  • Guest complaint resolution
  • Seating coordination
  • Dining area maintenance
  • Table setting
  • Dining customer service
  • Greeting guests
  • Guest engagement
  • Safe food handling
  • Cleanliness maintenance
  • Takeout order processing
  • Positive and professional

Affiliations

  • Lacrosse
  • Hiking
  • Reading
  • Art
  • Pickleball

Accomplishments

  • Top 10% in class
  • Co-President of Buchholz Dance Marathon
  • Key Club member
  • Capstone Award

References

References available upon request.

Timeline

Hostess

That Bar and Table
04.2023 - Current

Hostess

LimeRock Road
05.2022 - 01.2023

University of Central Florida

High School Diploma -

F.W. Buchholz Highschool

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Havanna Vinson