Ava Eby
Monroe,MI
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
4
4
years of professional experience
Work History
Cashier
Giuseppe's Pizza
Monroe , Michigan
11.2024 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer orders efficiently at a busy pizza establishment.
- Provided friendly and prompt service to enhance customer satisfaction.
- I answered phones, took orders, and addressed any questions the customer may have had.
Worker
Erie Orchards and Cider Mills
Erie, MI
07.2022 - 09.2024
- Prepared products for sale, including packaging and labeling cider and baked goods.
- Monitored inventory levels of supplies and materials needed for daily operations.
- Answered telephones, directed calls, and took messages.
- Delivered messages and ran errands.
- Assisted customers with product selection and farm-related inquiries.
- Handled money in all forms of payments.
- I washed the dishes, and I kept the store clean and stocked.
- Harvested apples and monitored fruit quality during picking season.
Banquet Server
LaRoy's Hall
LaSalle , MI
12.2021 - 09.2022
- Set up banquet rooms according to event specifications and client requests.
- Assisted in maintaining cleanliness and organization of dining areas and equipment.
- Collaborated with kitchen staff to ensure timely service of meals and drinks.
- Responded to guest inquiries and provided excellent customer service throughout events.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Replenished buffet lines with fresh foods as needed.
- Cleared away used plates and utensils following end of meal service.
Education
Political Science
Bowling Green State University
Bowling Green, Ohio, OHSkills
- Customer service
- Communication skills
- Team collaboration
- Patience and empathy
- Cash register operation
- Money handling
- Order packaging
- Multitasking and organization
- Critical thinking
- Inventory management
- Time management skills
- Merchandise restocking
Timeline
Cashier
Giuseppe's Pizza
11.2024 - Current
Worker
Erie Orchards and Cider Mills
07.2022 - 09.2024
Banquet Server
LaRoy's Hall
12.2021 - 09.2022
Political Science
Bowling Green State University