Ava Frash
Victorville,CA
Summary
Dynamic hospitality professional with expertise in guest engagement and effective multitasking. At Fogo De Chao, optimized table assignments to enhance customer satisfaction. Skilled in complaint handling and maintaining high-volume dining environments. Proven ability to adapt quickly and deliver exceptional service, ensuring a welcoming atmosphere. Proficient in phone etiquette and food running, driving positive guest experiences.
Overview
1
1
year of professional experience
Work History
Hostess
Fogo De Chao
Rancho Cucamonga, CA
11.2025 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table assignments and reduce wait times.
- Assisted servers in maintaining cleanliness of dining area during peak hours.
- Assisted servers in maintaining the cleanliness of the dining area during peak hours.urs.uests.the the
Team Member
Juice It Up!
Apple Valley, CA
07.2025 - Current
- Prepared and served high-quality beverages in a fast paced environment.
- Maintained cleanliness and organization of workstations and equipment.
- Assisted customers with menu selections and provided recommendations.
- Operated point-of-sale system efficiently for order processing.
- Adapted quickly to changing priorities during peak hours.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Shift Lead
Juice It Up!
Apple Valley, CA
03.2026 - Current
- Supervised daily operations to ensure efficient service delivery and product quality.
- Trained team members on beverage preparation techniques and customer service standards.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Implemented employee schedules to optimize labor costs while maintaining coverage during peak hours.
Education
High School Diploma -
Apple Valley High
Apple Valley, CA05.2027
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Exceptional communication
- Guest engagement
- Hospitality service expertise
- Complaint handling
- Food running
- High volume dining
- Table assignment
Languages
Spanish
Limited Working
Timeline
Shift Lead
Juice It Up!
03.2026 - Current
Hostess
Fogo De Chao
11.2025 - Current
Team Member
Juice It Up!
07.2025 - Current
High School Diploma -
Apple Valley High