Small business owner with a proven record of elevating customer engagement and operational efficiency. Combines social media marketing expertise to grow brand visibility and interaction.
Overview
2
2
years of professional experience
Work History
Owner/Operator
The Dark Bay Coffee trailer
Monroe, North Carolina
12.2025 - Current
Managed daily operations of a mobile coffee trailer.
Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
Created and maintained coffee menu offerings based on customer preferences.
Maintained equipment to ensure optimal performance and reliability.
Promoted the coffee trailer through social media and community events.
Worked closely with event planners
Barista
The Packing House
Monroe, North Carolina
09.2024 - Current
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Engaged with customers to provide friendly and efficient service.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Monitored inventory levels of supplies and restocked items.