Ava Green
Greenwood,IN
Summary
Seasoned Shift Manager successful in keeping operations running smoothly and customers satisfied with high-quality service. Talent for proactively solving problems and keeping team members on task. Well-organized in planning schedules and workflows to accomplish objectives.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Lead Manager
Zaxbys
Greenwood, IN
10.2024 - Current
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Managed daily cash intake by counting out registers and tabulating profits.
- Supervised and led employees to maintain productivity and customer service levels.
- Utilized POS systems efficiently for order processing and inventory management.
- Implemented strategies to increase sales and improve service quality.
Server
Cracker Barrell
Southport, IN
08.2022 - 10.2024
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Implemented feedback from customers to improve service quality and menu offerings.
- Accurately recorded orders on cash register and point-of-sale system.
- Greeted customers, answered questions and recommended specials to increase profits.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Education
High School Diploma -
Whiteland Community Highschool
Whiteland, IN05-2022
Some College (No Degree) - Education
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Rules enforcement
- Motivation techniques
- Employee training
- Sales strategies
- Staff scheduling
- Policy enforcement
- Workplace safety
- Team motivation
- Relationship building
- Opening and closing procedures
Certification
- I have a substituting license
References
References available upon request.
Timeline
Shift Lead Manager
Zaxbys
10.2024 - Current
Server
Cracker Barrell
08.2022 - 10.2024
High School Diploma -
Whiteland Community Highschool
Some College (No Degree) - Education
Ivy Tech Community College of Indiana