Ava Krueger
Traverse City
Summary
Dynamic Store Manager with a proven track record at Everjewl, excelling in store operations and cash management. Skilled in fostering customer relationships and enhancing service quality, I leverage my expertise in POS systems and effective communication to drive sales and create memorable experiences. Passionate about delivering exceptional service and operational excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Store Manager
Everjewl
09.2024 - Current
- Opened and closed the store while following security procedures.
- Performed permanent jewelry welding while maintaining safety and sanitation standards.
- Provided personalized customer consultations and excellent service.
- Handled cash, credit transactions, and balanced daily sales.
- Scheduled appointments and managed business social media accounts to promote services and attract clients.
- Maintained and updated the business website with services, products, and booking information.
Private Nanny
Private Household
07.2022 - 09.2024
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Taught children everyday skills and language.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Assistant Manager
Little Caesars
07.2021 - 03.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Conducted performance evaluations and provided constructive feedback to employees.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Server
Bradleys Pub & Grille
08.2019 - 06.2021
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
High School Diploma -
Traverse City West Senior High School
Traverse City06.2022
Skills
- Store operations oversight
- Store merchandising
- Hospitality and accommodation
- Cash management
- POS systems
- Problem-solving
Certification
CPR Certified
Timeline
Store Manager
Everjewl
09.2024 - Current
Private Nanny
Private Household
07.2022 - 09.2024
Assistant Manager
Little Caesars
07.2021 - 03.2023
Server
Bradleys Pub & Grille
08.2019 - 06.2021
High School Diploma -
Traverse City West Senior High School