Summary
Overview
Work History
Education
Skills
Timeline
Server

Ava Madison

Tappahannock,VA

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

3
3
years of professional experience
2025
2025
years of post-secondary education

Work History

Server

Applebee's Grill + Bar
Mechanicsville, Virginia
12.2024 - Current
  • Provided excellent customer service in fast-paced dining environment.
  • Assisted guests with menu selections and dietary restrictions.
  • Processed orders accurately using point-of-sale system.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Maintained cleanliness and organization of dining area and tables.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.

Server

Vinny’s Italian Grill
King William, Virginia
06.2022 - Current
  • Provided excellent customer service in fast-paced dining environment.
  • Assisted guests with menu selections and dietary restrictions.
  • Processed orders accurately using point-of-sale system.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Maintained cleanliness and organization of dining area and tables.
  • Trained new team members on service standards and procedures.
  • Provided exceptional service to high volume of daily customers.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions, and recommended specials to increase profits.

Deli Clerk

Food Lion
King William, Va
07.2024 - 12.2024
  • Prepared and sliced deli meats and cheeses according to customer specifications.
  • Assisted customers with product selection and provided knowledgeable service.
  • Maintained cleanliness and organization of deli display cases and work areas.
  • Operated slicing machines and other equipment safely and efficiently.
  • Resolved customer complaints with professionalism and timely solutions.
  • Collaborated with team members to ensure smooth daily operations.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.

Education

King William High School
King William, Va

Skills

  • Customer service
  • Point-of-sale operation
  • Order processing
  • Menu knowledge
  • Cash handling
  • Conflict resolution
  • Attention to detail
  • Effective communication
  • Problem solving
  • Task prioritization
  • Strong work ethic
  • Multitasking and organization
  • Check payment processing
  • Calm demeanor

Timeline

Server

Applebee's Grill + Bar
12.2024 - Current

Deli Clerk

Food Lion
07.2024 - 12.2024

Server

Vinny’s Italian Grill
06.2022 - Current

King William High School

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