Ava McCarter
Mobile,AL
Summary
Experienced Shift Lead Supervisor with background in overseeing team performance, coordinating shift operations, and maintaining high-quality standards. Strengths include strong leadership skills, keen problem-solving abilities, and effective communication techniques. Previous impact includes driving operational efficiency, improving team productivity, and fostering positive work environment.
Overview
2
2
years of professional experience
Work History
Shift Lead Supervisor
Mo-Bay Beignet Company
Mobile, AL
11.2022 - 10.2024
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Handled emergency situations with composure and in accordance with company guidelines.
- Managed inventory levels and placed orders to ensure product availability and minimize waste.
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
- Monitored daily operations for quality and adherence to work order specifications.
- Resolved customer complaints promptly to maintain a high level of satisfaction.
- Ensured all daily operations were in compliance with safety standards and regulations.
- Utilized POS systems efficiently for order processing and inventory management.
Education
High School Diploma -
Homeschool
Mobile, AL05-2024
Skills
- Sales strategies
- Employee training
- Policy enforcement
- Customer service focus
- Staff motivation
- Decision-making capacity
Affiliations
- Volunteer with Southerncare Hospice responsible for the following:
- Interacting with patient's and caregiver's while providing companionship in patient home or nursing facility
- Assist with community events such as Annual Breast Cancer Walk and Senior Expo
- Assist with community training as needed, such as Virtual Dementia Training for local memory care units and caregivers
Timeline
Shift Lead Supervisor
Mo-Bay Beignet Company
11.2022 - 10.2024
High School Diploma -
Homeschool
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