Ava Merrihew

• Monitored quality of food served to ensure it met company standards for presentation and temperature.
• Restocked kitchen supplies including food products and utensils.
• Maintained organized storage areas for food products, beverages and restaurant supplies.
• Provided excellent customer service to maintain a positive atmosphere for guests.
• Prepared beverages such as smoothies according to company standards.
• Resolved customer complaints in a professional manner.
• Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
• Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
• Performed cashier duties such as taking orders, collecting payments and providing change.
• Answered phone calls promptly to provide accurate information about menu items or prices.
• Warmly greeted visitors to promote great customer service and positive ordering experience.

My first ever job was baskin robbins on Main Street. Scooping ice cream was the main part of my job, but I also had to maintain my workspace, making sure it was clean and ready for the next employee. I had to deep clean bathrooms, drains, and breakrooms, along with the dishes. I did my job with and without manager supervision, making sure the store was being maintained while I was alone.

• Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
• Interacted pleasantly with guests to deliver quality customer service.
• Maintained safe food handling practices to prevent germ spread.
• Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
• Welcomed and thanked guests to demonstrate appreciation for patronage.
• Tailored orders to address customer allergies and gluten concerns.
• Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
• Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.

Took care of two boys, ages 4 and 5. Making sure the children were fed and bathed prior to the parents returning. Playing with both children, having as little screentime as possible- upon parents request. I cleaned the house as needed and assisted in any extra add ons the parents wanted me to complete.

Made sure competitors got their tickets, and a ticket for the "plus one". Answered any questions people had throughout the day. Letting people know the prices of tickets, and where they might be able to find anything around the premises.