Ava Moore
San Marcos,TX
Summary
Dynamic hospitality professional with a proven track record at Longleaf Craft Kitchen and Bar, excelling in customer service and conflict resolution. Adept at multitasking and maintaining cleanliness while ensuring guest satisfaction. Recognized for enhancing guest experiences through effective communication and teamwork, contributing to a thriving restaurant environment.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Longleaf Craft Kitchen and Bar
09.2024 - 02.2025
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Server
Texas Roadhouse
08.2021 - 10.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Marketing
Texas State University
San Marcos, TX05-2027
High School Diploma -
Denton Guyer
Denton 05-2023
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Cleanliness and hygiene
- Handling complaints
- Conflict resolution
- Sales and marketing
Timeline
Restaurant Hostess
Longleaf Craft Kitchen and Bar
09.2024 - 02.2025
Server
Texas Roadhouse
08.2021 - 10.2023
Marketing
Texas State University
High School Diploma -
Denton Guyer
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