Ava Morrow

• Assisted in developing promotional displays, increasing product visibility and customer interest.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Answered customer questions about sizing, accessories, and merchandise care.
• Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.

• Delivered exceptional customer service, enhancing guest experience through effective communication and product knowledge.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Operated point-of-sale systems efficiently, processing transactions accurately and promptly.
• Trained new team members on operational procedures and customer engagement techniques.
• Collaborated with team to maintain cleanliness and organization of front and back areas.

Motivated and reliable student with experience as both a Sales Associate and Lifeguard, demonstrating strong communication, customer service, and problem-solving skills. Proven ability to work effectively under pressure, manage responsibilities independently, and contribute to team success. Brings a strong work ethic, attention to detail, and a commitment to safety and positive customer experiences. Seeking to apply these skills in a college environment and future career opportunities.