Ava Newkirk
St. George
Summary
Developed skills in fast-paced healthcare setting, with focus on patient care and support. Proficient in communication, teamwork, and performing essential clinical tasks. Seeking to transition into new field, leveraging strong foundation in patient care and supportive environments. Seeking to leverage my expertise and passion for customer service, and marketing.
Overview
6
6
years of professional experience
Work History
Optician, Front Desk Receptionist
Southwest Vision and Aesthetics
05.2024 - Current
- Assisted patients in selecting appropriate eyewear based on individual needs and preferences.
- Conducted comprehensive vision screenings to ensure accurate prescriptions and optimal patient care.
- Managed inventory of optical products, ensuring availability and organization for efficient operations.
- Collaborated with ophthalmologists to discuss patient conditions and treatment plans for enhanced service delivery.
- Educated patients on proper eyewear maintenance and care practices to promote long-term satisfaction.
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated appointment scheduling for clients, optimizing staff time and resource allocation.
- Assisted in training new reception staff, fostering a collaborative team environment.
Optician Technician
Stone Canyon Eye Care
05.2022 - 05.2024
- Assisted in frame selection and adjustments to ensure proper fit and comfort for patients
- Utilized lensometers and other tools to verify prescriptions and perform final quality checks on finished eyeglasses
- Provided exceptional customer service by addressing inquiries, resolving issues, and educating patients on eyewear care and maintenance
Stylist
Maurices
05.2020 - 08.2021
- Skilled in providing personalized fashion advice to clients based on their individual preferences and lifestyle
- Strong ability to build and maintain relationships with clients, ensuring high levels of satisfaction and repeat business
- Organized successful in-store events to promote new product lines and engage clients
- Prepared items for photo shoots, and social media layouts
Education
Marketing
Western Governors University
Salt Lake City, UTAssociate Degree - Marketing
Utah Tech University
St. George, UT05.2025
Skills
- Customer Service
- Retail Sales
- Self-Directed
- Insurance Billing
- Communication Skills
- Organization and Time Management
Timeline
Optician, Front Desk Receptionist
Southwest Vision and Aesthetics
05.2024 - Current
Optician Technician
Stone Canyon Eye Care
05.2022 - 05.2024
Stylist
Maurices
05.2020 - 08.2021
Marketing
Western Governors University
Associate Degree - Marketing
Utah Tech University