Summary
Overview
Work History
Education
Skills
Timeline
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Ava Smith

Oklahoma City,OK

Summary

Driven professional that is goal oriented with extensive experience as a Sales Associate showcasing exceptional customer service and problem-solving skills. Proven track record in customer satisfaction through effective collaboration and multitasking. Skilled in client service and store management, consistently delivering positive outcomes and fostering customer loyalty.

Overview

3
3
years of professional experience

Work History

Sales Associate

Haala Denim
11.2021 - Current
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed efficient cash register operations.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Design Assistant

Show-off Desins
11.2021 - Current
  • Assisted with the creation of visually appealing presentations to effectively communicate design concepts and ideas.
  • Managed multiple concurrent projects while maintaining attention to detail and meeting tight deadlines under pressure.
  • Provided valuable input during brainstorming sessions, contributing to the development of creative design solutions.
  • Created sketches and technical drawings to present design concepts to clients.

Sales Associate

Custom Collars Boutique
10.2024 - Current
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Sales Associate

Pinpoint Monograms
03.2023 - Current
  • Prepared merchandise for sales floor by pricing or tagging.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

Education

Marketing And Advertising

Oklahoma City Community College
Oklahoma City, OK
05-2028

High School Diploma -

Epic Charter Schools
Oklahoma City, OK
12-2023

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Goal-Oriented
  • Exceptional customer service
  • Flexible Schedule
  • Client Service
  • Store Opening and Closing

Timeline

Sales Associate

Custom Collars Boutique
10.2024 - Current

Sales Associate

Pinpoint Monograms
03.2023 - Current

Sales Associate

Haala Denim
11.2021 - Current

Design Assistant

Show-off Desins
11.2021 - Current

Marketing And Advertising

Oklahoma City Community College

High School Diploma -

Epic Charter Schools

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Ava Smith