Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Extracurriculars
Intended Major Activities
Timeline
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AVA STAUBUS

New Hill,NC

Summary

Dependable and successful server providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

1
1
year of professional experience

Work History

Server

Cambridge Village
07.2023 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Served food and beverages promptly with focused attention to customer needs.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Team Member

Culver's
03.2023 - Current
  • Completes orders per customers expectations
  • Pays attention to detail and dietary restrictions
  • Understands portion standards
  • Order preparation
  • Able to learn new positions/skills
  • Keeps work areas clean, organized, and safe to promote efficiency and team safety
  • Contributes to team success by completing jobs efficiently and accurately
  • Learned all required tasks quickly to maximize performance
  • Developed strong customer service and product knowledge skills to enhance individual and team performance
  • Addresses and resolves customer complaints in polite and professional manner

Education

High School Diploma -

Apex Friendship High School
06.2025

Skills

  • Customer Service
  • Time Management
  • Organizational Skills
  • Teamwork and Collaboration
  • Hardworking and Responsible
  • Providing leadership
  • Strong Work Ethic and Dependable

Volunteer Experience

Hope Community Church
Coffee Shop Attendant (2020 to present)
I volunteer at my church's coffee shop called Common Grounds. I make customers' drinks to their desire and serve the ordered drink to them.
I assist my team in the setup and cleanup of the coffee shop. I am capable of following directions from the team leader to learn new menu options and skills.

Fostering Hope Volunteer (2021 to present)
I volunteer doing hospitality for this local foster mission. I set up, serve food, and clean up from events for foster families.

Toy Store Volunteer (2021 to present)
I volunteer by greeting, wrapping selected gifts, and/or passing out drinks and treats to families being served.

American Legion Auxiliary
Junior Member  (2017 to present)
I volunteer for special events. I set up, serve food, and clean up from events hosted by the American Legion that raise money for local veterans.

Holly Springs Food Cupboard
Volunteer Helper (2019 to present)
I assist my mother who is on the Board of Directors for the HSFC. I assist with gathering donated snacks for local elementary schools. I volunteer at Thanksgiving by helping to set up distribution and loading client's vehicles with provisions.

Languages

English
Native or Bilingual
Spanish
Limited Working

Extracurriculars

Apex Friendship High School Varsity Basketball

(2021-Current)

Competed at the high school level in tournaments and games while contributing to the team's overall success and demonstrating strong skills in strategy, teamwork, and athletic performance. Collaborated with coaches and teammates to refine game strategies, improve on-court communication, and adapt to various play styles and opponents. Demonstrated leadership and commitment by maintaining high levels of physical fitness, attending all practices and games, and fostering a positive team environment. Contributed to the team's growth and success by actively participating in game analysis, feedback sessions, and off-season training programs.


FCA - Fellowship of Christian Athletes Club

Member (2021-Current)


Actively participated in FCA meetings and events, promoting Christian values and leadership among student athletes and fostering a supportive and faith-centered community. Served as a role model by integrating faith-based principles into athletic events, demonstrating integrity, perseverance, and teamwork on and off the field. Contributed to the development of FCA’s mission and vision within the school by participating in strategic planning and facilitating discussions on faith and sportsmanship.

Intended Major Activities

Apex Police Department Cadets Program

Member (2022 to current)


Engaged in comprehensive training programs, including law enforcement procedures, community policing, and emergency response techniques, under the guidance of experienced officers. Participated in ride-alongs and practical exercises, gaining hands-on experience in daily law enforcement operations, including patrolling, investigations, and traffic control. 

Timeline

Server

Cambridge Village
07.2023 - Current

Team Member

Culver's
03.2023 - Current

High School Diploma -

Apex Friendship High School
AVA STAUBUS