Ava Stunder
Farmingville,NY
Summary
Experienced with greeting and seating guests efficiently, managing reservations, and providing welcoming environment. Utilizes strong communication skills to ensure smooth interactions and guest satisfaction. Knowledge of handling guest inquiries and resolving issues promptly to maintain positive dining experience.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Chili's Bar And Grill
11.2022 - 08.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Collected information from arriving customers to seat groups or place them on waitlist.
Medical File Clerk
North Shore Surgi-Center
02.2022 - 02.2023
- Increased organization within storage areas through effective categorization and labeling practices for easy file identification and accessibility.
- Promoted a clean work environment by routinely purging outdated or unnecessary documents according to retention policies and guidelines.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
Education
Early Education
Wingate University
Monroe, NC05.2028
High School Diploma -
Sachem High School East
Farmingville, NY06.2024
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Personal presentation
- Table bussing
- Guest relations
- POS system operations
- Reservation planning
- Server support
- Reservation coordination
- High volume dining
- Friendly demeanor
- Dining customer service
Timeline
Restaurant Hostess
Chili's Bar And Grill
11.2022 - 08.2024
Medical File Clerk
North Shore Surgi-Center
02.2022 - 02.2023
Early Education
Wingate University
High School Diploma -
Sachem High School East
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