Ava Witt
Galloway,Ohio
Summary
While working at Dicks Sporting Goods, I’ve learned how to resolve situations with customers so each end is left feeling happy, i’ve learned how to be quick and efficient with sales, i’ve been the top seller in our district for our metrics and won an award for outstanding numbers that contributed positively towards our store.
Overview
2
2
years of professional experience
Work History
Sales Associate
Dicks Sporing Goods
11.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Crew Member
Dairy Queen Grill & Chill
01.2023 - 07.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
Currently A Senior -
Hilliard Bradley Highschool
Hilliard, OHSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Outgoing personality
- Money handling
- Flexible schedule
Timeline
Sales Associate
Dicks Sporing Goods
11.2023 - Current
Crew Member
Dairy Queen Grill & Chill
01.2023 - 07.2023
Currently A Senior -
Hilliard Bradley Highschool
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