Ava Zedlar
Thousand Oaks,CA
Summary
Enthusiastic and dependable Restaurant Server that takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Server
Lure Fish House
Westlake Village, CA
04.2022 - Current
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Served food and beverages promptly with focused attention to customer needs
- Worked with a POS system to place orders, manage bills, and handle complimentary items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Host/Food Runner
Lure Fish House
Westlake Village, CA
09.2021 - 04.2022
- Set positive tone for entire dining experience at first point of contact with incoming guests.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Responsible for accurately and efficiently expediting food orders from the kitchen to the guests.
- Orchestrated smooth and seamless workflow between kitchen and tables in fast-paced restaurant, resulting in quick delivery of proper orders with full customer satisfaction.
Education
High School Diploma -
Newbury Park High School
Newbury Park, CA06-2021
Prenursing Studies
Moorpark College
Moorpark, CASkills
- Dining Customer Service
- Energy Level
- Suggestive Selling
- High-Volume Dining
- Team Player
- Communication
Timeline
Server
Lure Fish House
04.2022 - Current
Host/Food Runner
Lure Fish House
09.2021 - 04.2022
High School Diploma -
Newbury Park High School
Prenursing Studies
Moorpark College