Avana Durante
Chula Vista,CA
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
7
7
years of professional experience
Work History
Cashier
Burlington Coat Factory Department Store
San Diego, CA
08.2023 - 11.2024
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Resolved customer complaints professionally in accordance with company policy.
- Issued receipts, refunds, credits or change due to customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
Cashier
Krisp Beverages + Natural Foods
San Diego, CA
03.2021 - 07.2021
- Balanced daily transactions on a computerized point-of-sale system.
- Issued receipts, refunds, credits or change due to customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Answered customer inquiries regarding store policies and procedures.
Waitress Trainee
Birrias: Chivos Y Cheves
National City, CA
07.2018 - 01.2019
- Responded promptly to customer inquiries about menu items, ingredients, and prices.
- Maintained a professional attitude while working in a fast-paced environment.
- Verified that all dishes served met quality expectations.
- Informed customers of daily specials and menu changes.
Warehouse Worker
Father Joes Villages
San Diego, CA
11.2017 - 03.2018
- Provided assistance in loading and unloading containers from ships and trains.
- Assembled orders according to customer requests.
- Organized warehouse space for efficient storage of products.
- Transported goods to designated areas within the warehouse facility.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
Skills
- Customer service
- Customer relations
- Inventory management
- Effective communication
- Problem solving
Timeline
Cashier
Burlington Coat Factory Department Store
08.2023 - 11.2024
Cashier
Krisp Beverages + Natural Foods
03.2021 - 07.2021
Waitress Trainee
Birrias: Chivos Y Cheves
07.2018 - 01.2019
Warehouse Worker
Father Joes Villages
11.2017 - 03.2018
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