Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Avangelyne Turiano

San Diego,CA

Summary

Dynamic Shift Lead at McDonald's with a proven track record in productivity monitoring and team motivation. Expert in quality control and staff supervision, enhancing team performance through effective training. Recognized for resolving customer issues with professionalism, ensuring high satisfaction levels while maintaining a safe and organized work environment. Adaptable and enterprising with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

5
5
years of professional experience

Work History

Shift Lead

McDonald's
12.2020 - Current
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Responded to and resolved customer questions and concerns.
  • Trained and mentored new employees to maximize team performance.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Directed food preparation and cooking activities to meet health and safety standards.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.

Warehouse Worker

Amazon
12.2024 - 03.2025
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 80 pounds.


Education

Associate of Science - Computer Science

San Diego Mesa College
San Diego, CA
12-2027

Skills

  • Productivity monitoring
  • Production leadership
  • Team skill enhancement
  • Workplace safety
  • Staff supervision
  • Crew coordination
  • Quality control
  • Knowledge sharing
  • Team motivation
  • Guest service
  • Scheduling expertise
  • Rules enforcement

Languages

English
Native or Bilingual

Timeline

Warehouse Worker

Amazon
12.2024 - 03.2025

Shift Lead

McDonald's
12.2020 - Current

Associate of Science - Computer Science

San Diego Mesa College
Avangelyne Turiano
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