AVANTI MEZO
Sterling Heights
Summary
Detail-oriented professional with experience in customer service and healthcare. Skilled in managing appointment scheduling and supporting healthcare providers during examinations while ensuring HIPAA compliance and accurate electronic medical records. Adapts effectively to various roles, contributing to operational efficiency and quality patient care. Currently seeking part-time opportunities.
Overview
1
1
year of post-secondary education
6
6
years of professional experience
Work History
Sales Associate
Vines Boutique
Troy, Michigan
05.2026 - Current
- Welcomed customers upon entry to the store and provided exceptional customer service.
- Assisted Vines Boutique customers with styling advice and product selection
- Answered customer questions about products, availability, and store policies
- Processed sales transactions using boutique register and payment systems
- Restocked clothing displays and organized merchandise by size and style
Medical Assistant
Pediatric And Adolescent Care
Sterling Heights
08.2022 - 01.2026
- Greeted patients, answered phones and messages, processed insurance, and scheduled appointments to enhance patient experience.
- I prepare and sometimes administer vaccines.
- I gather medical history and a list of symptoms and record the information with online charting.
- I prepare and sometimes administer vaccines.
- Assisted healthcare providers with patient examinations and treatment procedure.
- Updated electronic medical records with visits, medications, allergies, and immunizations.
- Scheduled appointments and coordinated follow-up care for families and providers.
Team Member
Troy Fitness
Troy
01.2022 - 04.2022
- I greeted and directed members and staff as they entered the gym.
- I provided assistance along with inquiries about the gym operations and policies.
- I scheduled appointments and classes, processed payments, and maintained accurate records.
- Scheduled appointments and classes, processed payments, and maintained accurate records to support smooth operations.
Cashier
2941 Street Food
Rochester Hills
01.2021 - 09.2021
- Operated cash register at front counter to process customer transactions efficiently.
- Collaborated with team to serve food to customers, prioritizing excellent customer service.
- Prepared and made food in kitchen, ensuring quality and timely delivery for customer orders.
Education
Bachelor of Science - Psychology
Oakland University
Rochester, MI 08.2025 - 09.2026
High School Diploma -
Stevenson High School
Sterling Heights, MIAssociate of General Studies -
Macomb Community College
Clinton Township, MISkills
- Customer service
- Sales tracking
- Product knowledge
- Payment processing
- Cash handling accuracy
- Appointment scheduling
- Patient scheduling
- Data entry
- Inventory management
- Time management
- Adaptability
- Teamwork
- Communication
- Active listening
- Problem-solving
- Leadership
- Customer engagement
- Patience and empathy
- Retail compliance
- Facility sanitation
- Inventory management
Timeline
Sales Associate
Vines Boutique
05.2026 - Current
Bachelor of Science - Psychology
Oakland University
08.2025 - 09.2026
Medical Assistant
Pediatric And Adolescent Care
08.2022 - 01.2026
Team Member
Troy Fitness
01.2022 - 04.2022
Cashier
2941 Street Food
01.2021 - 09.2021
High School Diploma -
Stevenson High School
Associate of General Studies -
Macomb Community College