Avaree Lunt
Yulee,FL
Summary
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations. Devoted to giving everyone a positive and memorable experience with great customer service. Outgoing Nursing student pursuing flexible part-time or full time employment.
Overview
3
3
years of professional experience
Work History
Shift Leader
Tasty's
Yulee, FL
07.2022 - Current
- Assisted in training new employees on shift operations.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Supervised and led employees to maintain productivity and customer service levels.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
FOH Team Member
Chic-Fil-A
Yulee, FL
07.2021 - 07.2022
- Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
- Communicated effectively with other team members to ensure smooth operation of restaurant activities.
- Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
- Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
Education
Associate of Science - Nursing
Florida State College At Jacksonville
Jacksonville, FL05-2026
Skills
- Customer Service Management
- Role Modeling
- Motivational Leadership
- Interpersonal Relations
- Security Procedures Adherence
- Complaint Resolution
- Policy Enforcement
- Problem-Solving
- Safety Processes and Procedures
- Strong Verbal and Written Communication
- Positive Attitude
- Professional Appearance
References
References available upon request.
Timeline
Shift Leader
Tasty's
07.2022 - Current
FOH Team Member
Chic-Fil-A
07.2021 - 07.2022
Associate of Science - Nursing
Florida State College At Jacksonville