AVEDA PATTERSON
Bronx,NY
Summary
Service-oriented and resourceful with in-depth clinical skills and assessment training. Support patient personal care and hygiene needs with diligent assistance. Organized in keeping supplies stocked and equipment sterilized for use. Expert in time management, conflict resolution, and team collaboration, with a proven track record of enhancing productivity and achieving successful outcomes. Passionate about fostering positive environments and innovative solutions to streamline processes and support organizational goals.
Overview
10
10
years of professional experience
Work History
Patient Coordinator
Weil Cornell Medicine
01.2025 - Current
- Maintained confidentiality of patient data and condition to safeguard health information.
- Explained upcoming treatment preparation, instructions, and other facts to patients.
- Worked with patients to schedule tests and procedures.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
Account Representative
Winston Staffing
11.2024 - 01.2025
- Managed phone communications and coordinated patient appointments with efficiency and attention to detail.
- Verified patient insurance coverage and collected all necessary patient demographic information and consents.
- Maintained and updated patient records, ensuring accuracy and compliance with privacy regulations.
- Assisted with billing processes and handled insurance claims with accuracy and timeliness.
- Delivered high-quality customer service, addressing patient inquiries, and resolving issues professionally.
Registrar
New York Health & Hospital
06.2020 - 06.2024
- Check in patients, process billing, verify insurance, ensuring seamless patient flow.
- Maintain accurate patient records, enhancing data integrity and accessibility.
- Assist patients with navigation, answer calls, direct inquiries, improving service efficiency.
- Schedule appointments, explain forms, handle payments, optimizing patient experience.
Peer Navigator
The Children’s Village
11.2018 - 03.2020
- Guided peers through personal challenges, fostering resilience and self-improvement.
- Facilitated support groups, enhancing community engagement and mutual support.
- Collaborated with multidisciplinary teams to develop personalized care plans.
- Tracked progress and outcomes, demonstrating measurable improvements in client well-being.
Youth Development Specialist
Edwin Gould
12.2016 - 10.2018
- Guided youth in personal development, achieving measurable improvements in academic performance.
- Developed and led engaging programs, resulting in increased participation and retention rates.
- Collaborated with community partners to provide resources, enhancing support for at-risk youth.
- Implemented conflict resolution strategies, reducing incidents and fostering a positive environment.
Direct Care Professional
Edwin Gould
01.2016 - 01.2017
- Provided daily care for individuals with developmental disabilities, enhancing their quality of life.
- Implemented personalized care plans, leading to improved client well-being and independence.
- Collaborated with healthcare professionals to ensure comprehensive care and support.
- Monitored and documented client progress, contributing to more effective care strategies.
- Resolved challenging situations with empathy and professionalism, ensuring a safe environment.
Office Assistant
The Children’s Village
10.2015 - 01.2017
- Managed daily office operations, ensuring smooth workflow and timely completion of tasks.
- Organized and maintained filing systems, increasing document retrieval efficiency by 40%.
- Coordinated schedules and meetings, enhancing team productivity and communication.
- Assisted in financial record-keeping, contributing to accurate budget tracking and reporting.
- Provided customer service support, resolving inquiries and improving client satisfaction.
Education
NURSING -
Swedish Institute A College of Health Sciences
05-2027
High School Diploma - undefined
Bronx Leadership Academy High School
12.2015
Timeline
Patient Coordinator
Weil Cornell Medicine
01.2025 - Current
Account Representative
Winston Staffing
11.2024 - 01.2025
Registrar
New York Health & Hospital
06.2020 - 06.2024
Peer Navigator
The Children’s Village
11.2018 - 03.2020
Youth Development Specialist
Edwin Gould
12.2016 - 10.2018
Direct Care Professional
Edwin Gould
01.2016 - 01.2017
Office Assistant
The Children’s Village
10.2015 - 01.2017
High School Diploma - undefined
Bronx Leadership Academy High School
NURSING -
Swedish Institute A College of Health Sciences
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