Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.
Overview
2
2
years of professional experience
Work History
Key Holder
Oreilly Auto Pats
07.2022 - Current
Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
Streamlined opening and closing procedures as integral member of store staff.