Averee Morales
Phoenix,AZ
Summary
Dynamic Sales Associate with a proven track record at American Eagle Outfitters, Inc, where I enhanced customer satisfaction and increased sales revenue through expert relationship building and effective sales strategies. Skilled in customer service and problem-solving, I excel in teamwork and collaboration, driving store performance by leveraging complex problem-solving abilities and an outgoing personality.
Overview
2
2
years of professional experience
Work History
Sales Associate
American Eagle Outfitters, Inc
10.2022 - Current
- Managed returns, exchanges and refunds in accordance with store policy.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Biology - Biology
Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ05.2028
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Outgoing personality
Timeline
Sales Associate
American Eagle Outfitters, Inc
10.2022 - Current
Biology - Biology
Maricopa Community Colleges, Estrella Mountain Community College