Averie Brownell
Summary
Highly experienced, known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate Team Leader
Red River Gorge Vacations
2021.05 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
Waitress
Skybridge Station
2022.05 - 2023.05
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Bachelor of Arts - Elementary Education
University of Kentucky
Lexington, KY12.2025
Associate of Arts -
Hazard Community And Technical College
Hazard, KY05.2022
High School Diploma -
Wolfe County High School
Campton, KY05.2022
Skills
- Money Handling
- Sales Training
- Money Transfer Systems
- Cash Register Operation
- Verbal Communication
- Social Perceptiveness
- Excellent People Skills
- Motivational Leadership
- Multitasking Strengths
- Time Management
- Adapt to Diverse Groups
Certification
- First Aid/CPR Certified
Timeline
Waitress
Skybridge Station
2022.05 - 2023.05
Sales Associate Team Leader
Red River Gorge Vacations
2021.05 - Current
Bachelor of Arts - Elementary Education
University of Kentucky
Associate of Arts -
Hazard Community And Technical College
High School Diploma -
Wolfe County High School
- First Aid/CPR Certified
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