Makayla Gomez
Corinth,MS
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
1
1
year of professional experience
Work History
Sales Associate Team Leader
Austin’s Shoes
05.2023 - Current
- Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
- Trained and developed new sales team associates in products, selling techniques, and company procedures.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
Shift Manager
Dollar General
09.2022 - 05.2023
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
Education
Bachelor of Business - Business Administration And Management
Northeast Mississippi Community College
Booneville, MS08.2025
High School Diploma -
Kossuth High School
Corinth, MS05.2023
Skills
- Verbal Communication
- Money Transfer Systems
- Money Handling
- Sales Training
- Customer Needs Assessments
- Cash Register Operation
- Time Management
- Product and Service Sales
- Multitasking Strengths
- Cash Handling Accuracy
- Excellent People Skills
- Customer Service
- Stocking and Replenishing
- Sales Expertise
- Motivational Leadership
- Sales Trends
- Financial Records Analysis
- Self-Checkout Assistance
- Stockroom Upkeep
- Speaking Clearly
- Suggestive Selling
- Cleaning Techniques
- Inventory Tracking
- Store Opening and Closing
- Sales Goal Attainment
- Retail Store Operations
- Retail Loss Prevention
- Teamwork and Collaboration
- New Teller Training
- Verbal and Written Communication
- Listening Skills
Timeline
Sales Associate Team Leader
Austin’s Shoes
05.2023 - Current
Shift Manager
Dollar General
09.2022 - 05.2023
Bachelor of Business - Business Administration And Management
Northeast Mississippi Community College
High School Diploma -
Kossuth High School
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