Averie West
Cuba,MO
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
3
3
years of professional experience
Work History
Server
Riviera Maya
Cuba , MO
2023.07 - Current
- Explained menu items, describing ingredients and cooking methods upon request.
- Maintained records of transactions made during shift as required by law or company policy.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Trained new employees to perform duties.
- Prepared drinks according to standard recipes.
- Assisted in training new servers.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Followed health safety guidelines when preparing and serving food products.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Checked food before serving it to customers.
- Filled condiments and napkin containers during slack periods.
- Prepared checks, itemizing total meal costs and taxes.
- Presented menus and answered questions regarding items.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Took orders from customers accurately and in a timely manner.
Cashier
Mace Supermarkets
Cuba , MO
2021.01 - 2023.06
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Answered customers' questions and provided information on store procedures or policies.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Conducted price checks for special orders or discounts as requested by customers.
- Answered customer questions and provided store information.
- Learned roles of other departments to provide coverage and keep store operational.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Worked closely with front-end staff to assist customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
Education
High School Diploma -
Cuba High School
Cuba, MO2023-05
Associate of Arts - Business
East Central College
Union, MOSkills
- Relationship Management
- Strong Work Ethic
- Sales Expertise
- Exceptional Customer Service
- Cash Handling
- Customer Assistance
- Cash Register Operation
- ID Verification
- Payment Collection
- Drawer Balancing
- Customer Service
References
References available upon request.
Timeline
Server
Riviera Maya
2023.07 - Current
Cashier
Mace Supermarkets
2021.01 - 2023.06
High School Diploma -
Cuba High School
Associate of Arts - Business
East Central College
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