Avery Crotty
Spokane,WA
Summary
Highly motivated, committed, and friendly coworker/employee. Has ample experience in multiple lines of work, and can learn and adapt to any workplace. Skilled at customer service and problem solving. Upbeat personality and willingness to improve.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Ross Dress For Less
05.2023 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed efficient cash register operations.
Volunteer
Feast World Kitchen
12.2022 - 05.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained food safety and sanitation standards.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Law Assistant
Riverside Law Group
04.2019 - 08.2022
- Created and prepared legal drafts by organizing and assembling information for legal documents and forms.
- Assisted attorneys with case organization and administrative tasks.
- Investigated facts and laws to determine strategies for case preparation.
- Managed administrative duties such as filing documents, scheduling meetings and tracking case statuses.
- Supported legal team by conducting research, drafting briefs, gathering information and interpreting legal documents.
- Used Adobe and office equipment to produce photocopies and reproductions of records and legal documentation.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
Dance Teacher's Assistant
Sandra's Studio Of Dance
03.2022 - 06.2022
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Taught ballet dance classes for young students.
- Assisted with coordination and administration of complete dance program.
- Taught and explained choreography by breaking down steps and demonstrating moves.
- Provided constructive corrections to encourage students to learn steps and improve dancing.
- Monitored student behavior to identify potential issues and address problems appropriately.
- Promoted creative expression to encourage students to explore dance as art and self expression through movement.
- Planned routines for recitals and performances.
- Motivated and encouraged students to practice dance routines to work toward set goals.
- Adhered to studio guidelines and legal requirements.
- Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
- Worked in team-based environment to uphold quality and continuity of service to clients.
- Utilized different styles of teaching to accommodate students of all capabilities.
Education
High School Diploma -
Lewis And Clark High School
Spokane, WA06.2024
Skills
- Customer Service
- Speaking Clearly
- Verbal Communication
- Stocking and Replenishing
- Complex Problem-Solving
- Active Listening
- Microsoft Office
- Adobe Systems Adobe Photoshop
- New Teller Training
- Security Practices
- Product Promotion
- Product and Service Sales
- Merchandise Receiving and Handling
- Register Opening and Closing
- Merchandising and Display
- Money Handling
- Critical Thinking
- Speech Clarity
- Energy and Physical Stamina
- Conflict Resolution
- Multitasking Strengths
- Tableside Service
- Process Payments
- Plates Presentation
- Food Running
- Dish Preparation
- Health Codes Understanding
- Cleaning and Organization
- Guest Satisfaction
- Kitchen Sanitation Management
- Dietary Restriction Support
- Ingredient Restocking
Certification
- Food Handling Training - 2022
- Powerpoint User Certified - 2018
Languages
Spanish
Full Professional
Timeline
Sales Associate
Ross Dress For Less
05.2023 - 08.2023
Volunteer
Feast World Kitchen
12.2022 - 05.2023
Dance Teacher's Assistant
Sandra's Studio Of Dance
03.2022 - 06.2022
Law Assistant
Riverside Law Group
04.2019 - 08.2022
High School Diploma -
Lewis And Clark High School