Avery Fay
Sunbury,OH
Summary
Proactive and customer-focused, excelled at Puma by enhancing customer satisfaction and fostering repeat business through exceptional service and problem-solving skills. Demonstrated multitasking strength and adaptability, significantly contributing to store efficiency and a positive shopping environment. Skilled in financial accuracy and inventory management, embodying professionalism and reliability.
Overview
3
3
years of professional experience
Work History
Sales Associate
Puma
11.2023 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Seasonal Retail Associate
Hollister.Co
09.2022 - 02.2023
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
Restaurant Hostess
Son of Thurmans
05.2022 - 08.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
No Degree - Digital Communications And Media
University of Pittsburgh
Pittsburgh, PAHigh School Diploma -
Big Walnut High School
Sunbury, OH05-2024
Skills
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Meeting deadlines
- Adapt to diverse groups
Timeline
Sales Associate
Puma
11.2023 - Current
Seasonal Retail Associate
Hollister.Co
09.2022 - 02.2023
Restaurant Hostess
Son of Thurmans
05.2022 - 08.2022
No Degree - Digital Communications And Media
University of Pittsburgh
High School Diploma -
Big Walnut High School