Avery Kinson
Longview,TX
Summary
Dynamic retail professional, excelling in customer service and team leadership. Proven track record in enhancing store operations and visual merchandising, resulting in increased sales. Skilled in cash handling and conflict resolution, with a strong focus on employee mentoring and process compliance.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Dollar General
Longview, TX
09.2024 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Sales Associate
Academy Sports Outdoors
Longview, TX
11.2024 - 12.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Associate
Wal-Mart Distribution Center
Brundidge, AL
12.2019 - 08.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Facilitated training sessions for new employees, ensuring smooth onboarding process.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Substitute Teacher
Kelly Services
Brundidge, AL
08.2022 - 05.2023
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.
Education
Bachelor Of Science - Theatre
Troy University
Troy, AL05.2020
High School Diploma -
Pike County High School
Brundidge, AL05.2018
Skills
- Assignment delegation
- Attention to detail
- Cash handling
- Conflict resolution
- Customer service and engagement
- Decision-making
- Microsoft Office Suite
- POS systems operations
- Problem-solving
- Records management
- Retail operations
- Team leadership
- Time management
- Verbal and written communication
Languages
English
Native or Bilingual
Timeline
Sales Associate
Academy Sports Outdoors
11.2024 - 12.2024
Assistant Store Manager
Dollar General
09.2024 - Current
Substitute Teacher
Kelly Services
08.2022 - 05.2023
Associate
Wal-Mart Distribution Center
12.2019 - 08.2024
Bachelor Of Science - Theatre
Troy University
High School Diploma -
Pike County High School