Avery Lash
Caledonia,MI
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and retention at American Eagle through exceptional customer service and problem-solving skills. Adept at fostering positive relationships and ensuring financial transaction accuracy, demonstrating both interpersonal and analytical abilities. Committed to driving results through teamwork and collaboration.
Overview
3
3
years of professional experience
Work History
Sales Associate
Dicks Sporting Goods
06.2023 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
American Eagle
06.2022 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Life Guard
Stonewater Country Club
05.2021 - 09.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
Bachelors - Business
Grand Valley State University
Allendale, MI04.2027
High School Diploma -
Caledonia High School
Caledonia, MI05.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Outgoing Personality
- Exceptional customer service
Timeline
Sales Associate
Dicks Sporting Goods
06.2023 - 02.2024
Sales Associate
American Eagle
06.2022 - 03.2023
Life Guard
Stonewater Country Club
05.2021 - 09.2021
Bachelors - Business
Grand Valley State University
High School Diploma -
Caledonia High School