Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Avery Petillo

Niles

Summary

Restaurant hostess with strong experience in customers service and managing workspace. Strong phone etiquette and friendly demeanor ensure a welcoming atmosphere for guests.

Overview

1
1
year of professional experience

Work History

Restaurant Hostess

Stonebridge Grille & Tavern
Howland, OH
07.2024 - 08.2025
  • Greeted and seated guests, managing waitlist efficiently during peak hours.
  • Provided menu information and answered guest inquiries, enhancing dining experience.
  • Coordinated with servers and kitchen staff to optimize table turnover rates.
  • Managed reservations using digital booking systems, ensuring accurate guest flow.
  • Assisted in training new host staff on customer service standards and procedures.
  • Monitored dining area for cleanliness and maintained ambiance throughout shifts.
  • Resolved guest concerns promptly, fostering positive relationships and repeat visits.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs.
  • Completed daily side work and opening and closing duties.

Education

Bachelor of Science - Biology

Kent State University
Kent, OH
05.2029

High School Diploma -

John F. Kennedy Catholic High School
Warren, OH
06.2025

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning
  • Conflict resolution
  • Menu memorization
  • Reservation planning
  • Team collaboration
  • Friendly demeanor
  • Phone etiquette
  • Seating arrangements
  • Cleanliness and hygiene

Languages

English
Native or Bilingual

Interests

  • Reading
  • Video Games
  • Music
  • Movies and TV Shows
  • Travel and Outdoors

Timeline

Restaurant Hostess

Stonebridge Grille & Tavern
07.2024 - 08.2025

Bachelor of Science - Biology

Kent State University

High School Diploma -

John F. Kennedy Catholic High School