Restaurant hostess with strong experience in customers service and managing workspace. Strong phone etiquette and friendly demeanor ensure a welcoming atmosphere for guests.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Stonebridge Grille & Tavern
Howland, OH
07.2024 - 08.2025
Greeted and seated guests, managing waitlist efficiently during peak hours.
Provided menu information and answered guest inquiries, enhancing dining experience.
Coordinated with servers and kitchen staff to optimize table turnover rates.
Managed reservations using digital booking systems, ensuring accurate guest flow.
Assisted in training new host staff on customer service standards and procedures.
Monitored dining area for cleanliness and maintained ambiance throughout shifts.
Resolved guest concerns promptly, fostering positive relationships and repeat visits.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs.
Completed daily side work and opening and closing duties.