Avery Rigdon
Evans,Georgia
Summary
Dependable server and cosmetologist providing fast, high-quality customer service to guests in both settings. Adaptable and professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Server
Doc's Porchside
04.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Cosmetologist
His & Her Hair Saloon
08.2022 - 05.2023
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Answered phone calls and emails to schedule client appointments.
- Maintained client treatment records and designed long-term care programs for return customers.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Server
Texas Roadhouse
08.2020 - 04.2022
- Accomodated any individual food and beverage requests
- Remained available and present at all times throughout the customer's dining experience
- Excellent table turnover times
- Sold additional food and beverages to increase restaurant profits
- Assist management with several side tasks
- Recognized by district market partner for continuously exceeding sales targets every week
- Dedicated to ensuring customers receive a pleasant experience
- Guide customers through each menu, demonstrating advanced knowledge of menu items
- Cooperate with coworkers to ensure a smooth, easy shift
- Prioritizes and strategically manages service requirements for multiple tables at one time
- Worked with POS system to place orders, manage bills, and handle complimentary items
Education
Cosmetology License -
Kenneth Shuler School of Cosmetology And Hair Design
North Augusta, SC08.2022
Greenbrier High School
05.2020
Skills
- Suggestive Selling
- Quality Control
- Product Knowledge
- Tool Sanitization
- Safety Training
- Body Mechanics
- Food Sales and Promotion
- Sales Expertise
- Service Prioritization
Timeline
Cosmetologist
His & Her Hair Saloon
08.2022 - 05.2023
Server
Doc's Porchside
04.2022 - Current
Server
Texas Roadhouse
08.2020 - 04.2022
Cosmetology License -
Kenneth Shuler School of Cosmetology And Hair Design
Greenbrier High School
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