Directed a food and Beverage team that generated over 3 million in total revenue for 2022.
Developed and implemented strategies to enhance team performance, improve processes and boost results.
Improved presentation and sales approaches to increase revenue.
Promoted safe working conditions by monitoring safety procedures and equipment.
Managed food service sales, costs and budget administration to keep operations in line with financial targets.
Delegated work to staff, setting priorities and goals.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Resolved problems or concerns to satisfaction of involved parties.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Technical Recruiter
SCI Talent Acquisition
Athens, GA
09.2018 - 09.2020
Screened resumes and conducted pre-screen interviews and preliminary technical assessments of candidates.
Collaborated with internal and external clients to understand hiring needs and goals.
Met with candidates in person, by telephone or through video conference to assess qualifications and conduct interviews.
Sourced, qualified and conducted screening interviews with job candidates.
Provided insight regarding job duties to optimize productivity.
Supported human resources, controlling resume flow within applicant tracking system.
Food & Beverage Manager
The Georgia Club
Statham, GA
07.2015 - 06.2019
Applied well-developed communication, interpersonal and collaboration skills to build effective working relationships with vendors and partners.
Maintained clean and orderly appearance throughout kitchen and dining area.
Adhered to all regulatory standards regarding safe and sanitary food prep.
Rotated stock items and ingredients to maintain freshness.
Collaborated with team to deliver timely service of items.
Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
Helped train and develop new talent.
Set up work stations prior to opening to minimize prep time.
Identified machine malfunctions, leading to cost-saving repairs.
Applied well-developed communication, interpersonal and collaboration skills to build effective working relationships with vendors and partners.
Education
Associate of Applied Science - Emergency Medical Technology
Athens Technical College
Athens, GA
05.2019
Associate of Science - Business Administration
University of North Georgia
Gainesville, GA
05.2015
Accomplishments
Employee of the year, The Georgia Club
Certification
CPR/AED Certification
General Manager In-Training
Serve-Safe
Summary
Dynamic and results-driven General Manager with over [X] years of experience leading and optimizing operations across diverse industries. Proven track record in driving profitability, enhancing customer satisfaction, and fostering high-performing teams. Adept at implementing strategic initiatives that streamline operations, reduce costs, and increase overall efficiency. Exceptional leadership skills with a focus on empowering staff, cultivating a positive company culture, and achieving operational excellence. Committed to delivering sustainable growth and maximizing business potential in fast-paced, competitive environments.
Timeline
Director of Food and Beverage
The Georgia Club
06.2019 - 02.2023
Technical Recruiter
SCI Talent Acquisition
09.2018 - 09.2020
Food & Beverage Manager
The Georgia Club
07.2015 - 06.2019
Associate of Applied Science - Emergency Medical Technology