AVERY STEINKE
Denton,TX
Summary
Motivated and responsible college student pursuing a psychology degree, seeking a work-study position to gain practical experience and contribute to the University of North Texas. Eager to apply strong organizational, communication, and multitasking skills to support the position's needs. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Walgreens
02.2024 - Current
- Maintained customer satisfaction ratings above company standards through effective communication and problem-solving skills
- Assisted customers with product inquiries and order placements, ensuring accuracy and customer satisfaction
- Stocked shelves, organized merchandise, and maintained store cleanliness to ensure an inviting shopping environment
- Promoted store promotions and Walgreens loyalty programs to enhance customer engagement and sales
- Built rapport with customers by providing personalized service and product recommendations, contributing to a positive shopping experience
Shift Lead
Smoothie King
06.2023 - 01.2024
- Prepared and served a variety of smoothies and other foods, ensuring consistency and quality
- Provided friendly and efficient customer service, handling transactions and addressing customer needs
- Maintained cleanliness and organization of the workspace, adhering to health and safety standards
- Trained new employees on smoothie preparation and customer service protocols
- Managed inventory and restocked supplies as needed to ensure efficient operations
Education
PSYCHOLOGY MAJOR -
University of North Texas
01.2028
Skills
- Customer Service
- Multitasking
- Money Handling
- Cleaning and sanitization
- Complaint handling
- Product knowledge
- Cross-functional team collaboration
Timeline
Customer Service Associate
Walgreens
02.2024 - Current
Shift Lead
Smoothie King
06.2023 - 01.2024
PSYCHOLOGY MAJOR -
University of North Texas