Avery Taylor-Young
Las Vegas,NV
Summary
Dynamic sales associate with proven expertise in enhancing customer experiences and driving sales. Strong problem-solving and time management skills ensure efficient service delivery.
Motivated professional with a versatile background in sales and customer support. Known for strong collaboration and time management skills, consistently improving efficiency and customer engagement. Ready to support business objectives through proven sales expertise.
Overview
13
13
years of professional experience
Work History
Sales Associate
A Bathing Ape (Wynn)
Las Vegas, NV
11.2024 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained knowledge of current fashion trends and store promotions to drive sales.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Collaborated with team members to restock merchandise and maintain store presentation standards.
- Implemented effective merchandising strategies to optimize product visibility and attract customers.
Lead Leasing Agent
WestCorp Management Group
Las Vegas, NV
05.2022 - 11.2024
- Led leasing process by coordinating property viewings and managing tenant inquiries.
- Developed and maintained relationships with prospective tenants to enhance occupancy rates.
- Streamlined application processes, ensuring timely approvals and compliance with regulations.
- Trained and mentored junior leasing agents to improve team performance and customer service.
- Coordinated move-in/move-out schedules with property management team members to minimize vacancy periods between rentals effectively.
Content Moderator
Telus International
Las Vegas, NV
01.2020 - 05.2022
- Moderated user-generated content to ensure compliance with community guidelines and policies.
- Reviewed flagged content for accuracy, ensuring swift resolution of potential issues.
- Collaborated with teams to develop and refine moderation processes for improved efficiency.
- Analyzed trends in user behavior to enhance content review strategies and reduce violations.
- Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.
In-Room Dining (Room Service) Server
Red Rock Casino Resort & Spa (Stations Casinos)
Las Vegas
09.2016 - 01.2020
- Delivered exceptional in-room dining experiences, ensuring guest satisfaction and attention to detail.
- Coordinated timely meal service, adhering to established restaurant standards and protocols.
- Maintained cleanliness and organization of service areas, complying with health and safety regulations.
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
- Performed daily maintenance routines for equipment such as coffee machines and warming carts, prolonging lifespan and functionality.
Customer Service Representative
The Home Depot Store
Las Vegas, NV
09.2014 - 09.2016
- Provided exceptional customer support, resolving inquiries and complaints efficiently.
- Assisted customers in product selection, enhancing overall shopping experience.
- Collaborated with team to streamline checkout processes, reducing wait times.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
Shipping and Receiving Lead
Ralph Lauren (Palazzo)
Las Vegas, NV
04.2013 - 09.2014
- Oversaw daily shipping and receiving operations, ensuring timely processing of inbound and outbound shipments.
- Trained and mentored team members on best practices for inventory management and safety protocols.
- Streamlined workflow processes to enhance efficiency in shipment tracking and distribution accuracy.
- Coordinated cross-departmental communication to resolve discrepancies in order fulfillment and inventory levels.
Education
High School Diploma -
Desert Oasis High School
Las Vegas, NV06-2013
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Stocking and receiving
- Sales expertise
Timeline
Sales Associate
A Bathing Ape (Wynn)
11.2024 - Current
Lead Leasing Agent
WestCorp Management Group
05.2022 - 11.2024
Content Moderator
Telus International
01.2020 - 05.2022
In-Room Dining (Room Service) Server
Red Rock Casino Resort & Spa (Stations Casinos)
09.2016 - 01.2020
Customer Service Representative
The Home Depot Store
09.2014 - 09.2016
Shipping and Receiving Lead
Ralph Lauren (Palazzo)
04.2013 - 09.2014
High School Diploma -
Desert Oasis High School