Avery Vivan
Wenatchee,WA
Summary
Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through experience.
Overview
5
5
years of professional experience
Work History
Key Holder
The Sunny Pint
03.2021 - 04.2024
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
Manager
Dickies BBQ
03.2019 - 02.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Associate of Arts - Conservation Biology
College of Central Florida
Ocala, FL12.2023
High School Diploma -
Wildwood Middle/High School
Wildwood, FL04.2020
Skills
- Customer Service
- Cash Handling
- Cash Handling Accuracy
- Training and mentoring
Hobbies
- Craft Beer
- Creative Writing
- Music
Timeline
Key Holder
The Sunny Pint
03.2021 - 04.2024
Manager
Dickies BBQ
03.2019 - 02.2021
Associate of Arts - Conservation Biology
College of Central Florida
High School Diploma -
Wildwood Middle/High School