Restaurant Hostess
Gringos Tex Mex
College Station, TX
11.2025 - 02.2026
- Greeted and welcomed guests, ensuring a positive first impression upon arrival.
- Managed reservation system, efficiently coordinating seating arrangements for optimal flow.
- Assisted in maintaining cleanliness and organization of front-of-house areas.
- Provided menu information and answered guest inquiries to enhance dining experience.
- Collaborated with servers and kitchen staff to facilitate smooth service operations.
- Monitored wait times and communicated with guests regarding seating availability.
- Handled customer feedback promptly, ensuring concerns were addressed effectively.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Checked in with servers to confirm preparedness before seating customers.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.