Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aya Bouziane

Jacksonville,FL

Summary

Dynamic customer service professional with a proven track record at Webhelp Maroc, excelling in call center operations and customer satisfaction measurement. Skilled in problem-solving and promotional support, I consistently enhance customer experiences and streamline processes, ensuring operational efficiency and high service standards.

Overview

2
2
years of professional experience

Work History

Cashier

Apna Bazaar - jaksonville
Jacksonville, FL
01.2025 - Current
  • As a cashier and waiter, I provided exceptional customer service by accurately processing transactions, managing orders, and maintaining a clean and organized environment. I ensured compliance with safety regulations, promoted merchandise to boost sales, and handled various tasks assigned by management. My experience includes multitasking in fast-paced environments, collaborating with team members, and resolving customer concerns to enhance their overall experience.

Customer Service Representative

Webhelp Maroc
10.2023 - 12.2025

Energetic and resourceful customer service representative with a proven track record of exceeding service goals and streamlining customer support processes. Adept at problem-solving, effective communication, and administrative efficiency, ensuring exceptional customer satisfaction and smooth operations.

Education

- Foreign Languages And Literatures

IBN TOFAIL UNIVERSITY ,MOROCCO
06-2022

Skills

  • Customer service
  • Promotional support
  • Call center operations
  • Customer relationship management
  • Appointment scheduling
  • Refund management
  • Customer satisfaction measurement
  • Product and service solutions

Languages

Arabic
Native/ Bilingual
French
Full Professional
English
Professional
Spanish
Elementary

Timeline

Cashier

Apna Bazaar - jaksonville
01.2025 - Current

Customer Service Representative

Webhelp Maroc
10.2023 - 12.2025

- Foreign Languages And Literatures

IBN TOFAIL UNIVERSITY ,MOROCCO
Aya Bouziane