Aya Wahidi
Dearborn,MI
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Holds the ability to excel in various diverse fields, and is eager and quick to learn new skills.
Overview
5
5
years of professional experience
Work History
Prestige Beauty Advisor
Ulta Beauty Inc.
09.2021 - 05.2023
- Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
- Conducted makeup application demonstrations to showcase product effectiveness and educate clients on proper techniques.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Processed payments, entering sales in register for prompt customer service.
- Trained new staff in product knowledge and customer service protocols.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Receptionist
Salon 360 & Med Spa
08.2022 - 02.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Receptionist
Zara Cosmetics LLC.
09.2018 - 09.2021
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Ensured accurate record-keeping by diligently updating client information.
- Maintained a safe work environment by adhering to industry standards and implementing safety protocols.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
Education
Bachelor of Science - Biology
Wayne State University
Detroit, MI12.2025
High School Diploma -
Dearborn High School
Dearborn, MI06.2021
Skills
- Cashier Experience
- Order Placement
- Product Management
- Display Preparation
- Customer Service
- Scheduling and Operations
Languages
Arabic
Full Professional
Spanish
Elementary
Timeline
Receptionist
Salon 360 & Med Spa
08.2022 - 02.2023
Prestige Beauty Advisor
Ulta Beauty Inc.
09.2021 - 05.2023
Receptionist
Zara Cosmetics LLC.
09.2018 - 09.2021
Bachelor of Science - Biology
Wayne State University
High School Diploma -
Dearborn High School