Facilitated communication between departments, ensuring efficient information flow within the organization.
Answered and directed phone calls professionally, providing accurate information, and efficiently managing multiple lines.
Actively promoted and sold memberships, providing detailed information about benefits and features, and achieved sales targets.
Efficiently checked in members and visitors, ensuring a smooth and friendly process.
Maintained a tidy and organized reception area, managed office supplies, and assisted with basic office tasks.
Greeted visitors to provide information and direct to appropriate destinations.
Sales Associate
Urban Outfitters
Aventura, US
12.2022 - 08.2023
Provided exceptional customer service by greeting customers, offering assistance, and addressing inquiries to enhance their shopping experience.
Conducted sales transactions accurately using point-of-sale (POS) systems, handled cash, credit, and debit card payments, and processed returns and exchanges.
Participated in inventory counts, restocked shelves, and ensured products were organized and properly labeled.
Worked collaboratively with team members to achieve sales goals, complete daily tasks, and maintain a positive store environment.
Ensured the store was clean, organized, and well-maintained, contributing to a pleasant shopping atmosphere.