Summary
Overview
Work History
Education
Skills
Certification
Timeline
Volunteer
Ayana Watson

Ayana Watson

Akron,OH

Summary

Experienced professional in customer service and administrative support. Proven ability to adapt to changing needs and enhance team dynamics. Proficient in managing multi-line phone systems and scheduling while maintaining a welcoming environment. Committed to improving front desk efficiency and client satisfaction.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Herzing University
04.2025 - Current
  • Engaged guests at front desk during check-in process.
  • Kept front office area tidy and professional for visitors.
  • Coordinated appointments and confirmed meetings.
  • Provided warm greetings for outstanding visitor experiences.
  • Managed phone inquiries, ensuring prompt resolutions.

Direct Support Professional

Cortz Services
10.2024 - 03.2025
  • Maintained organized, safe patient environment.
  • Documented detailed progress notes to track client changes and achievements.
  • Assisted clients with daily needs for wellness and self-esteem.
  • Provided crisis intervention to de-escalate challenging behaviors.
  • Enhanced quality of life for individuals with disabilities through compassionate support.

Housekeeper

Tallmadge Health Rehab
01.2024 - 01.2025
  • Disinfected and mopped bathrooms for sanitation.
  • Cleaned and stocked guest rooms by replacing towels and linens, vacuuming floors, and restocking items.
  • Collaborated with housekeeping staff to complete tasks efficiently.
  • Vacuumed rugs and carpets in offices, lobbies, and corridors.
  • Maintained a clean environment through daily housekeeping tasks.
  • Removed bed sheets and towels from rooms and pre-treated stains.

Education

Business Management

Garfield High School
Akron, OH
05-2024

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Telephone etiquette
  • Problem-solving skills
  • Office organization
  • Work prioritization

Certification

Real estate courses. Keller Williams scholar program.



Timeline

Front Desk Receptionist

Herzing University
04.2025 - Current

Direct Support Professional

Cortz Services
10.2024 - 03.2025

Housekeeper

Tallmadge Health Rehab
01.2024 - 01.2025

Business Management

Garfield High School

Similar Profiles

CREATE PROFILE