Dedicated, dynamic, and solutions-driven professional with comprehensive experience in fitness studio management, medical clinic operations, and traditional office administration.
Overview
1
1
Language
8
8
years of professional experience
Work History
Tenant Services Coordinator
Hines
10.2024 - Current
Supervise daily building activities involving tenants, contractors, facilities and property management.
Verify and processed tenant and vendor liability insurance certificates to mitigate risk and maintain compliance.
Ensured proper functioning of facilities through effective communication with building security and janitorial staff through work orders and ticketing systems.
Office Manager
Brooklyn Acupuncture Project
01.2021 - 08.2024
Managed daily clinic operations ranging from staff scheduling, overseeing product sales, resolving patient issues, and tracking inventory.
Supervised front desk duties, including appointment scheduling and medical records management.
Processed weekly payroll and maintained vendor relationships each month.
Developed onboarding and training protocols to enhance new hire integration and performance.
Front Desk Supervisor
Tula Physical Therapy & Wellness (Formerly Shift)
04.2018 - 03.2020
Processed intake and checkout for 50-100 patients daily, ensuring smooth operations and high patient satisfaction.
Generated over $20K in package sales, contributing 33% of Tula’s total sales in 2019.
Assisted HR with processing new hire documentation and benefits for physical therapists and administrative staff, streamlining onboarding process.