Optimistic, focused, and goal oriented. Throughout my career I have leveraged my experience, knowledge, and personality to ensure client satisfaction and uphold company expectations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Bahama Breeze
10.2024 - Current
Servers at Bahama Breeze are responsible for providing friendly, attentive service and creating a Caribbean-inspired experience for guests
Table Games Dealer
Seminole Hard Rock Casino and Hotel Immokalee
04.2024 - 09.2024
Operating table games, managing bets, dealing cards, enforcing game rules, and interacting with players to ensure a smooth gaming experience
Handling payments accurately and maintaining a high level of professionalism and integrity.
Customer Service Representative
Lee Memorial Hospital
04.2023 - 07.2023
Responsible for handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and records
Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts
Other duties as assigned by the Manager/Supervisor of the department
Server
Topgolf
11.2021 - 06.2023
Servers (Bay hosts), host our Guest in the hitting bays
Bay Hosts provide best-in-class service with hospitality for our Guests
Knowledge of the menu and the ability to serve with outstanding attention to detail while making Guests feel welcome, introducing them to new and exciting food and beverage options, and make their visits to Topgolf memorable.
Student Assistant - Physical Plant
Florida Gulf Coast University
08.2018 - 06.2022
We as students assist in the Physical Plant/Work Management Center providing customer service to faculty and staff
Receives and dispatches work requests and other sensitive information.
Education
Bachelor Of Health Science -
Florida Gulf Coast University, Fort Myers, FL
12.2022
Skills
Personal Assistant Experience
Event Planning
Calendar Management
Cash register
Customer service
Sales
Office management
Certification
Licensed Real Estate Agent
Timeline
Server - Bahama Breeze
10.2024 - Current
Table Games Dealer - Seminole Hard Rock Casino and Hotel Immokalee
04.2024 - 09.2024
Customer Service Representative - Lee Memorial Hospital
04.2023 - 07.2023
Server - Topgolf
11.2021 - 06.2023
Student Assistant - Physical Plant - Florida Gulf Coast University
08.2018 - 06.2022
Florida Gulf Coast University - Bachelor Of Health Science,
Senior Case Manager and Ministry Director at St. Matthew's House Women and Children's ShelterSenior Case Manager and Ministry Director at St. Matthew's House Women and Children's Shelter