Ayanna Atkinson
Edwards,MS
Summary
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Customer-oriented sales professional with 2-3 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
3
3
years of professional experience
Work History
Server
Newk's Eatery
Byram , MS
10.2022 - Current
- Greeted guests and provided menus.
- Assisted in training new servers.
- Filled condiments and napkin containers during slack periods.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Presented menus and answered questions regarding items.
- Informed customers of daily specials and signature menu items.
- Stocked service areas with supplies during slow periods.
- Explained menu items, describing ingredients and cooking methods upon request.
- Served food and beverages to patrons and confirmed complete orders.
- Trained new employees to perform duties.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Trained new employees on restaurant procedures and plating techniques.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
Front Counter Cashier
Popeye's
Clinton , MS
06.2021 - 07.2022
- Processed payments using cash, credit cards, debit cards, checks, or gift cards.
- Greeted customers and answered inquiries in a friendly and professional manner.
- Provided change to customers as needed.
- Balanced the register at the end of each shift and ensured all transactions were accurate.
- Stocked supplies such as napkins, straws, condiments. for customer convenience.
- Maintained cleanliness of work area throughout shift including wiping down countertops and restocking items when necessary.
- Handled money transactions responsibly and securely according to established guidelines.
- Communicated effectively with coworkers about daily tasks assigned by leadership team.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
Education
Associate of Arts - Accounting
Hinds Community College
Raymond, MS05-2025
High School Diploma -
Raymond High School
Raymond, MS05-2023
Skills
- Supply Restocking
- Food inspection
- Order Management
- Guest Engagement
- Cash Handling
- Sales Techniques
- Item promotion
- Product Sales
- Time Management
- Leadership
- Teamwork and Collaboration
- Organizational Skills
- Team Management
- Decision-Making
Cover Letter
- Hi, My name is Ayanna Atkinson and I am a sophomore in college looking for a job that pays good and has good management. I am attending at hinds community college and major in accounting to focus on becoming a future chartered accountant. After i obtain my degree at hinds I will continue my studies at Jackson state in business administration. I am ready to have a good paying job to help me on my journey to helping me accomplish that goal. I am very hard working and also on time for work ( if you would like the contact my manager or other’s please let me know) I always get the job done and I never have a bad attitude. I really hope you accept me for being apart of your team.
References
References available upon request.
Timeline
Server
Newk's Eatery
10.2022 - Current
Front Counter Cashier
Popeye's
06.2021 - 07.2022
Associate of Arts - Accounting
Hinds Community College
High School Diploma -
Raymond High School