Summary
Overview
Work History
Education
Skills
Timeline
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Ayanna Crew

Ayanna Crew

Charlotte,NC

Summary

Ambitious Real Estate Broker and client advocate skilled in establishing buyer and seller partnerships to foster stress-free real estate sales transactions. Proven success in contract negotiation and housing market monitoring. Strong focus on sales marketing to increase clientele.

Overview

5
5
years of professional experience

Work History

Real Estate Broker

Exp Realty
12.2023 - Current
  • Utilized online marketing platforms to promote real estate services and generate leads.
  • Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in a timely manner.
  • Generated new leads through strategic prospecting efforts, including cold calling, door knocking, and community events participation.
  • Increased overall office productivity by implementing streamlined systems for client management, lead tracking, and transaction coordination.
  • Advocated for client needs and obtained desired considerations for sales and purchases.
  • Advised clients on home staging techniques to maximize property appeal during open houses or showings.

Leasing Agent

American Landmark Apartments
03.2023 - Current
  • Streamlined administrative tasks such as lease renewals, rent collection, and tenant communication to maximize efficiency.
  • Registered clients on database to enable tracking history and maintain updated records.
  • Kept properties in compliance with local, state, and federal regulations.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Communicated effectively with owners, residents, and on-site associates.
  • Improved property appearance with consistent inspections, identifying areas in need of repair or updates.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.

Residential Concierge

NFC Amenity Management
02.2022 - 12.2023
  • Offered administrative support by managing schedules, coordinating meetings, and maintaining records as required by property management standards.
  • Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.
  • Maintained a safe and secure environment by monitoring security systems and reporting suspicious activities.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
  • Maintained high level of professionalism and discretion when dealing with guests.

Property Management Intern

Wyatt Realty
04.2019 - 04.2022
  • Communicated effectively with owners, residents, and on-site associates.
  • Participated in the lease renewal process, helping retain valuable tenants and maintain high occupancy levels.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
  • Created comprehensive reports on property performance, assisting managers in identifying areas for growth and improvement.

Education

Bachelor of Science - Psychology

University of North Carolina At Charlotte
Charlotte, NC
07.2024

Associate of Arts - Liberal Arts And Sciences

Central Piedmont Community College
Charlotte, NC
11.2020

Skills

  • Property Management
  • Leasing and sales
  • Budget Preparation
  • Fair housing policies
  • Application processing
  • Customer service expertise
  • Real estate knowledge
  • Property valuation
  • DRE NMLS License
  • Market monitoring

Timeline

Real Estate Broker

Exp Realty
12.2023 - Current

Leasing Agent

American Landmark Apartments
03.2023 - Current

Residential Concierge

NFC Amenity Management
02.2022 - 12.2023

Property Management Intern

Wyatt Realty
04.2019 - 04.2022

Bachelor of Science - Psychology

University of North Carolina At Charlotte

Associate of Arts - Liberal Arts And Sciences

Central Piedmont Community College
Ayanna Crew