Summary
Overview
Work History
Education
Skills
Timeline
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Ayanna Kassandra Chawla

Anaheim,CA

Summary

Hardworking and results driven sales associate with 3 years of experience in dynamic sales environments. Looking for a long term career where I can utilize my proven sales abilities to impact revenue and growth in a company where I myself can grow.


Overview

3
3
years of professional experience

Work History

Sales Associate

United States of Aritzia
10.2023 - 06.2024
  • Sold high end apparel and products to clients
  • I worked in a high performance culture and was therefore able to maximize my potential as a sales associate and style advisor
  • Consistently hit my sales goals: daily, weekly, and seasonal
  • Became a designated seller and earned two promotions within less than a year
  • Top seller in my store the entirety of my time at Aritzia
  • Consistently ended in the top 5 sellers and highest daily transactions
  • Developed my own clientele and had personal styling appointments with them
  • Occasionally ran the register capturing clients and handled cash, returns, and sales



Sales Associate

Advantage Heating and Air
06.2021 - 06.2024
  • Followed up on all missed business and outstanding quotes that were given to customers by the field consultants
  • Closed the sales that field consultants couldn't sell
  • Brought company closing percentages from 20% of given estimates to 40% (doubled the company close rate single handedly)
  • Sold personal loans to customers that couldn't afford to pay up front for their HVAC systems. Worked directly with Synchrony Financial Bank and Enerbank USA


ABA Therapist

Collaborative Therapies
03.2023 - 09.2023
  • Internship
  • Worked closely with special needs clients who had diagnosed disabilities such as autism and down syndrome
  • Observed clients behavior and kept detailed reports in each client profile
  • Met with parents once a month to discuss client progress and opportunities
  • Tracked notable progress in each of my clients as a result of daily behavioral therapy sessions

Crew Member

Trader Joe's
03.2022 - 02.2023
  • The fast paced environment required quick decision making and multitasking
  • Ran the register, handling cash and groceries
  • Was in charge of my own personal section and placing the daily order for the section
  • Stocked my section with designated products and made sure that it was organized and neat
  • Opened the store; break down morning shipments, stock the shelves with product, and verified the order that was placed for my section
  • Closed the store; stocked the floor with remaining product, organized the floor for the morning crew, cleaned up the store
  • Worked closely with customers by answering their questions, offering suggestions, and helping them find products on the floor
  • De-escalated stressful situations with upset customers by listening and providing solutions



Education

Bachelor of Arts - Psychology And Political Science

University of California Berkeley
Berkeley
05.2024

Skills

  • Customer Service
  • Bilingual (Spanish)
  • Results Driven
  • Consistent Productivity
  • Communications (verbal & written)
  • Attention to Detail
  • Fast Learner
  • Reliable
  • Punctual

Timeline

Sales Associate

United States of Aritzia
10.2023 - 06.2024

ABA Therapist

Collaborative Therapies
03.2023 - 09.2023

Crew Member

Trader Joe's
03.2022 - 02.2023

Sales Associate

Advantage Heating and Air
06.2021 - 06.2024

Bachelor of Arts - Psychology And Political Science

University of California Berkeley
Ayanna Kassandra Chawla