Ayanna Kassandra Chawla
Anaheim,CA
Summary
Hardworking and results driven sales associate with 3 years of experience in dynamic sales environments. Looking for a long term career where I can utilize my proven sales abilities to impact revenue and growth in a company where I myself can grow.
Overview
3
3
years of professional experience
Work History
Sales Associate
United States of Aritzia
Walnut Creek, CA
10.2023 - 06.2024
- Sold high end apparel and products to clients
- I worked in a high performance culture and was therefore able to maximize my potential as a sales associate and style advisor
- Consistently hit my sales goals: daily, weekly, and seasonal
- Became a designated seller and earned two promotions within less than a year
- Top seller in my store the entirety of my time at Aritzia
- Consistently ended in the top 5 sellers and highest daily transactions
- Developed my own clientele and had personal styling appointments with them
- Occasionally ran the register capturing clients and handled cash, returns, and sales
Sales Associate
Advantage Heating and Air
Long Beach, CA
06.2021 - 06.2024
- Followed up on all missed business and outstanding quotes that were given to customers by the field consultants
- Closed the sales that field consultants couldn't sell
- Brought company closing percentages from 20% of given estimates to 40% (doubled the company close rate single handedly)
- Sold personal loans to customers that couldn't afford to pay up front for their HVAC systems. Worked directly with Synchrony Financial Bank and Enerbank USA
ABA Therapist
Collaborative Therapies
Orange, CA
03.2023 - 09.2023
- Internship
- Worked closely with special needs clients who had diagnosed disabilities such as autism and down syndrome
- Observed clients behavior and kept detailed reports in each client profile
- Met with parents once a month to discuss client progress and opportunities
- Tracked notable progress in each of my clients as a result of daily behavioral therapy sessions
Crew Member
Trader Joe's
Berkeley, CA
03.2022 - 02.2023
- The fast paced environment required quick decision making and multitasking
- Ran the register, handling cash and groceries
- Was in charge of my own personal section and placing the daily order for the section
- Stocked my section with designated products and made sure that it was organized and neat
- Opened the store; break down morning shipments, stock the shelves with product, and verified the order that was placed for my section
- Closed the store; stocked the floor with remaining product, organized the floor for the morning crew, cleaned up the store
- Worked closely with customers by answering their questions, offering suggestions, and helping them find products on the floor
- De-escalated stressful situations with upset customers by listening and providing solutions
Education
Bachelor of Arts - Psychology And Political Science
University of California Berkeley
Berkeley05.2024
Skills
- Customer Service
- Bilingual (Spanish)
- Results Driven
- Consistent Productivity
- Communications (verbal & written)
- Attention to Detail
- Fast Learner
- Reliable
- Punctual
Timeline
Sales Associate
United States of Aritzia
10.2023 - 06.2024
ABA Therapist
Collaborative Therapies
03.2023 - 09.2023
Crew Member
Trader Joe's
03.2022 - 02.2023
Sales Associate
Advantage Heating and Air
06.2021 - 06.2024
Bachelor of Arts - Psychology And Political Science
University of California Berkeley