Ayante Parker
Northridge,CA
Summary
As a motivated and goal-oriented professional with a track record of success within teamwork and collaboration, I consistently achieve goals while increasing customer satisfaction and providing a major contribution to the success of the company.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Hot Topic
06.2023 - 06.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Hostess
Red Robin
10.2022 - 05.2023
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Collaborated with management to implement new strategies for improving restaurant efficiency and guest satisfaction.
Education
Bachelor of Arts - Political Science
California State University - Northridge
Northridge, CA05.2026
High School Diploma -
Anaheim High School
Anaheim, CA05.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
- Reliable and punctual
- Goal-Oriented
- Cash Handling
- Flexible Schedule
- Verbal/written communication
- Sales expertise
- POS System Operation
- Sales Development
- Attention to Detail
- Team Leadership
- Product Knowledge
Certification
Food Handlers
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Sales Associate
Hot Topic
06.2023 - 06.2024
Hostess
Red Robin
10.2022 - 05.2023
Bachelor of Arts - Political Science
California State University - Northridge
High School Diploma -
Anaheim High School